General Information

Why can't I login to DOmedia?

There are a couple reasons why you may not be able to login to DOmedia: 1. Unless you've received an email stating that an account has been created for you, you must register for a DOmedia account and be appr...

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Buyer 101

Upon reading the articles listed below, you will be educated on the basics needed to complete the entire buying process through DOmedia. General What browser should I use?​ How do I change my password? Client...

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How do I change my password?

Easy! If you'd like to change your DOmedia password, please first login to DOmedia using your current login credentials. Once you've logged in, there are two ways you can change your password. For a walk thr...

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What browser should I use?

You will have the best experience if you use one of the following browsers. We do not recommend using Microsoft Internet Explorer. To make Mozilla Firefox your default browser: On the menu bar, click ...

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Seller: How do I send a message to a buyer?

For a walk through on sending a message to a buyer, click here! To send a message to a buyer, log into your DOmedia account, and from the homepage hover over 'RFP' in the white navigation bar and click 'RFP Da...

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What actions can I take in the grids in DOmedia?

Page Contents: Overview What functions are available? Autocomplete Buyer: What does 'In/Out' mean?​ What functions are NOT available? Overview DOmedia has included the ability for buyers and sellers to enter a...

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How do I build a template?

The template is the set of questions you are asking the vendor for this RFP. There are structured fields (the ones you see here) and unstructured fields (the custom ones you add). The left column contain...

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Help! I'm not receiving email notifications from DOmedia.

If you are not receiving DOmedia email notifications, try the following steps: Check your email account's spam folder. If the email notifications are landing in your spam folder, you can do the followin...

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Why can't I see that new feature or change? Why aren't my changes being saved?

Our web browser caches images and many other page elements to make the page load faster. Many times, when a change is made to our website, the change may not appear when you refresh the page. This is because...

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Why do my downloaded CSV files keep opening in Notepad instead of Excel?

You may notice that sometimes when you download certain items from DOmedia, such as reports, your computer is automatically opening the files in Notepad or another text-editing program, which leaves the data ju...

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